"I’ve known Leonie for over 10 years, and she has supported me across a range of communication services. Recently, she played a key role in aligning Lumi's tone of voice in all written communications to customers and partners with our Lumi brand. Thanks to Leonie, we managed to transition from using heavy finance language to a friendly, fun, and approachable tone. She has been professional, consistently delivering jobs promptly, and was an absolute joy to work with.”